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Payments & Security
Yes. All transactions made on our site are secure thanks to an encryption protocol (SSL) that protects your personal and banking information. We never store your payment data on our servers.
Yes, we accept online payments securely through our certified payment partners.
You can consult our privacy policy and our general terms and conditions of sale for all details concerning payment processing and security.
We accept major credit cards (Visa, MasterCard, American Express), as well as other secure payment methods depending on your region (e.g., PayPal, Apple Pay or Google Pay, if available at the time of payment).
Delivery & Shipping
Our orders are generally shipped within 48 to 72 business hours.
Delivery times then vary depending on the carrier and destination:
France: 3 to 7 business days
European Union: 5 to 15 business days
You will receive a tracking number as soon as your order is shipped.
No, free delivery is not currently available.
Shipping costs are calculated automatically during checkout.
Yes, we ship our products to several countries worldwide. Shipping times and costs may vary depending on the destination.
We deliver to most areas. To check delivery availability to your address, simply add your country and postcode during checkout.
Warranty & Repair
Yes, all our watches come with a minimum 6-month warranty, covering any manufacturing defects.
No, it is not yet possible to add a warranty extension.
Returns & Refunds
Yes, you have 14 days from receipt of your order to change your mind.
Simply contact our customer service at business@samawatches.com, and we will give you instructions.
The product must be returned new, unworn, in its original packaging with all accessories inside.
Return shipping costs are the responsibility of the customer, unless the received product is defective or does not match the order.
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